All Research

Abdo Yousef Qaid Saad · Amer M Alhusini Alshehri ·Journal of Asian Finance, Economics and Business ·2021 ·JEL: M00, M31, G1, G2, G21

The study aims to measures the service quality of Islamic banking in Malaysia from non-Malaysian customers’ perspective based on the six different dimensions of the SERVQUAL model, namely, Shariah, assurance, reliability, tangibles, empathy and responsiveness. This study surveyed 100 non-Malaysian respondents from 25 different countries who have first-hand experience with Islamic banking services in Malaysia. The collected data were analysed by using the SPSS v23 for reliability analysis and descriptive statistics. The results indicates that customers’ impressions of Islamic banks’ service quality in Malaysia did not meet their standards. The independent variables, namely, compliance, assurance, reliability and empathy have positively affected customer satisfaction, while two dimensions, namely, tangibility and responsiveness does not significantly influence non-Malaysian customer satisfaction in the Islamic banking system in Malaysia. The findings of the study suggested that the Islamic banks should develop and obey the customer perception’s policy by following customers’ expectations and the results are also expected to include recommendations for improving the level of satisfaction of the Islamic banking system’s foreign clients in Malaysia. Since this study was limited to Islamic banks in Malaysia, the findings may not be applicable to other traditional banks.

Abdul Rahim Ridzuan · Shahsuzan Zakaria · Bayu Arie Fianto · Nora Yusma Mohamed Yusoff · Nor Fatimah Che Sulaiman · Mohamad Idham Md Razak · Siswantini · Arsiyanti Lestari ·International Journal of Energy Economics and Policy ·2021 ·JEL: G10, F62

This study offers new insights for policymakers to reduce income inequality, thus ensuring economic growth which greatly benefits the poor segment of population and directing financial sector to provide easy access to financial resources for lower income group at cheaper cost. Bound test was applied to examine the long-run and short-run relationships based on the sample period beginning from 1970 until 2016. The results confirmed the existence of a long-run relationship between the variables. Financial development in Malaysia, Indonesia and Thailand had successfully reduced income inequality, however, a different effect was recorded in the Philippines where income distribution was worsened. Furthermore, economic growth brought positive effect to income distribution in Malaysia and Indonesia, but not for Thailand and the Philippines. Inflation, trade openness and foreign direct investment, provided mixed results for all countries. Among the policies recommendation for this paper are there should be more easy accessibility for entrepreneurs to reach the wide range of financial services including conventional and Islamic financial products, the expansion of capital market, as well as giving proper attention to the financial sector. Besides, granting the access to capital markets for low income groups or underprivileged individuals might be helpful to them either by developing entrepreneurial skill or involvement in productive activities and receive better salaries. This policy will give insight to the policymakers to strengthen their financial institutions, especially during the pandemic of Covid-19

Jaratin Lily · Imbarine Bujang · Abdul Aziz Karia · Jaratin Lily · Mori Kogid ·Eurasian Business Review ·2017 ·JEL: F23; F31; G15

This paper investigates a tale of two measures, which are market portfolio returns and exchange rate movements. The two measures are important risk factors which affect firm share returns. This study also demonstrates that the orthogonalized exchange rate exposure model is better at capturing the effects of exchange rate movements towards large Malaysian firm share returns. In addition to this, it was found that there were not significant differences in terms of number of exposed firms to exchange rate movements, when the Trade Weighted Index (TWI) and multi bilateral exchange rates were used, both in nominal and real terms. The study results also have shown that large Malaysian firms, including financial firms, were exposed to exchange rate movements regardless their level of foreign involvement. Interestingly, most of the exposed large firms are negatively affected when there is depreciation on home currency especially to the US Dollar (USD) and Japanese Yen (JPY). Even though the exchange rate volatility has failed to solve the exchange rate exposure puzzle among large firms in Malaysia, but the high level of sensitivity for most of the firm share returns to exchange rate volatility should not be ignored. Policymakers and financial managers should closely monitor the foreign exchange markets to mitigate the negative impact of exchange rate movements. Future research should also look into the possibility that the relationship between exchange rate movements and share returns is asymmetric.

Paul Hughes · Vitor Leone · Ian R. Hodgkinson · Mathew Hughes · Darwina Arshad ·Asia Pacific Journal of Management ·2017

Planning and improvisation are depicted as alternate decision-making orientations in the strategy process literature, executed by two parallel cognitive contexts: rational or intuitive, but can rationality and intuition be harmonized in the strategy process? Strategic managers may not have to choose to either plan or improvise, rather there is a need to shift the focus of research from such trade-offs to paradoxical thinking. Drawing on survey data from Malaysian research-intensive firms, we investigate how strategy develops through managers’ strategic reasoning under key external (market turbulence) and internal (centralization, manager level) contingencies. In contrast to common assumptions in the management literature, we find that both rational and intuitive reasoning can drive planning and improvisation for firms in emerging economies, with additional positive moderation effects under centralization and manager level. Firms that achieve high levels of both planning and improvisation concurrently are characterized by significantly greater rationality relative to the high planning group and the high improvisation group. The findings extend strategy process research, highlighting how firms in emerging economies differ from theory derived from developed economies.

Muhamed Zulkhibri ·Journal of Economics, Finance and Administrative Science ·2018

Purpose This paper aims to examine the distributional differences of Islamic bank financing responses to financing rate across bank-specific characteristics in dual banking system. The study also aims to provide understanding of how efficiently Islamic banks perform their roles as suppliers of capital for businesses and entrepreneurs. Design/methodology/approach The study uses panel regression methodology covering all Islamic banks in Malaysia. The study estimates the benchmark model for Islamic bank financing with respect to bank characteristics and monetary policy. Findings The evidence suggests that bank-specific characteristics are important in determining Islamic financing behaviour. The Islamic financing behaviour is consistent with conventional lending behaviour that the Islamic bank financing operates depending on the level of bank size, liquidity and capital. There is no significant difference between Islamic bank financing and conventional bank lending behaviour with respect to changes in monetary policy. Originality/value Many problems and challenges relating to Islamic financing instruments, financial markets and regulations must be addressed and resolved. In practice, it would be a good idea if Islamic banks move away from developing debt-based instruments and concentrate more efforts to develop profit and loss sharing instruments.

Sitraselvi Chandren · Ayoib Che Ahmad · Zaimah Abdullah ·International Journal of Supply Chain Management ·2018

The purpose of this conceptual paper is to address the link between corporate governance and operating performance during and after GST implementation. With the support of agency theory, this paper develops five propositions for the relationship between corporate governance and operating performance (sales growth and current ratio) during and after GST implementation. The nature of their relationship shall contribute to all stakeholders on the impact of corporate governance to operating performance. This displays on the governance effectiveness in discharging their roles to strengthen operating performance particularly during a new financial or tax policy implementation that requires necessary changes in business processes. It uncovers the transparency of Malaysian corporate governance commitment and acceptance to GST for firm and country sustainable development. In sum, for business friendly GST requires effective governance to support the firm operating system.

Abid Rashid Gill · Kuperan K. Viswanathan · Sallahuddin Hassan ·Environment, Development and Sustainability ·2018

This study investigates the presence of environmental kuznets curve (EKC) for green house gases (GHG) measured by CO2 emission in Malaysia for the period 1970 to 2011. The study also examines the potential of the renewable source of energy to contain GHG. The long-run significant positive coefficient of GDP indicates that the GHG are increasing with economic growth while the insignificant coefficient on GDP square rejects the EKC transition. These results indicate a high GDP level for the EKC turning point for Malaysia. Therefore, it can be stated that only economic growth cannot reverse the environmental degradation in Malaysia. The government should have to come up with some policy measures to achieve CO2 emission reduction targets that Malaysia has pledged to achieve in Paris Submit (2015). The renewable energy production is found to have significant negative effect on CO2 emission. So government should focus on the renewable source of energy production and should frame a special policy for renewable energy production.

Louise S.L. Teh · Lydia C.L.Teh · Gavin Jolis ·Marine Policy ·2018

This study quantifies the Total Economic Value (TEV) marine turtles contribute to the Semporna Priority Conservation Area in Sabah, Malaysia, based on field surveys conducted in May 2014 with marine stakeholders, including 60 fishing households, 9 resorts, and 7 government and academic institutions. The estimated TEV of marine turtles was USD 23 million per year, ranging from USD 21–25 million. The estimated non-consumptive value of marine turtles far exceeded the consumptive use value. Moreover, the protection of marine turtles could potentially generate 1146 tourism jobs, equivalent to USD 469,000 in employment income per year. Conservation could be partially funded from tourism, as tourists were willing to contribute USD 1.5 million for marine turtle protection and conservation annually. Scenario analysis showed that the discounted TEV of marine turtles could reach up to USD 716 million over 30 years if full protection of turtles was implemented now. This is more than double the discounted TEV of marine turtles under status quo conditions (USD 262 million). By showing the substantial economic value derived from marine turtles, this study not only provides an important incentive for protecting marine turtles in Semporna, but also for investing in conserving marine resources in the wider Coral Triangle and Asia Pacific region.

Dahlia Fernandez · Zaini Zaino · Hawa Ahmad ·International Journal of Supply Chain Management ·2018

The implementation of enterprise resource planning (ERP) system to surge the performance has induced various organizations towards its adoption. Even though the government may perhaps strive for enhancements from ERP adoption, however, the organizations may experience adverse effects. The aim of this study is to investigate the challenges in implementing the ERP system on public sector organizations. This study was conducted using questionnaires survey with 52 local authorities in Malaysia which have implemented the system. It is found that that the main challenge to implement ERP in public sector organization is due to the complexity of existing working structure (i.e. protocols, bureaucracy, etc.) in meeting ERP requirements. It is followed by the difficulties in adapting to the change brought by this system where its change the way people work, and lack of experience and appropriate skills in implementing this complex system.

Richard Harrison · William Scheela · P. C. Lai · Sivapalan Vivekarajah ·Asia Pacific Journal of Management ·2018

Emerging economies are characterized by the presence of institutional voids which challenge and constrain the behavior of economic agents. In this paper we report on one set of agents, angel investors, in Malaysia, which investors fear is experiencing a middle-income trap whereby economic growth and new venture formation stalls due to persistent institutional voids. This research addresses this question through interviews with 19 Malaysian business angel investors in 2015, utilizing a mixed-methods approach. Results indicate that business angels in our sample generated strong returns, though they did find it a challenge to invest in and monitor new ventures in a highly uncertain and competitive environment where there is high political uncertainty, weak legal and financial support for investors and SMEs. In order to overcome weak institutional support, business angel investors develop informal institutions by co-investing and networking with family members and government officials. They also conduct careful due diligence before investing and closely monitor their investee companies after investing. This research provides several theory and practice contributions with respect to business-angel investing in emerging economies with weak formal institutional regimes.

Siew Yean Tham · Soo Khoon Goh · Koi Nyen Wong · Ahmad Fadhli ·Emerging Markets Finance and Trade ·2018 ·JEL: F21

In light of a change in the foreign direct investment (FDI) landscape such as the rapid growth of outward FDI from Malaysia since 2007, this article ascertains the possible impact of inward and outward FDI on Malaysia’s bilateral export trade at the sectoral level, using a dynamic gravity approach. The findings reveal that both inward and outward FDI are complementary to bilateral export trade in the services, mining, and manufacturing sectors. Furthermore, the distance elasticity and the real effective exchange rate have a different negative impact on different sectors. Overall, the sectoral bilateral exports could not insulate against external events.

Karen M. Y. Lai · Andriyawan Sasmita · Ferdinand A. Gul · Yee Boon Foo · Marion Hutchinson ·Journal of Business Ethics ·2018

The required professional and ethical pronouncements of accountants mean that auditors need to be competent and exercise due care and skill in the performance of their audits. In this study, we examine what happens when auditors take on more clients than they should, thus raising doubts about their ability to maintain competence and audit quality. Using 2803 observations of Malaysian companies from 2010 to 2013, we find that auditors with multiple clients are associated with lower earnings quality, proxied by total accruals and discretionary accruals. Our results demonstrate that associating client firms’ reported discretionary accruals with individual auditors, rather than their firms or offices, is important in determining audit quality. Moreover, we demonstrate that the disclosure of auditors’ signatures on their reports is useful for assessing auditor quality at the individual level, thus contributing to the debate on the usefulness of having auditor identities on reports.

Muhammad Mehedi Masud · Ahmad S. Sackor · A.S.A. Ferdous Alam (Universiti Utara Malaysia (UUM)) · Abul Quasem Al-Amind (Universiti Teknologi Malaysia (UTM) & Universiti Tenaga Nasional (UNITEN)) · Ahmad Bashawir Abdul Ghanif (Universiti Utara Malaysia (UUM)) ·Marine Policy ·2018

The vulnerability of the Marine Protected Areas (MPAs) to flood disasters affects not only the underlying eco-centric and anthropocentric values therein, but also the coastal communities that are adjacent to the MPAs. The consequences can lead to economic, social and environmental degradation. As such, the perception of the coastal communities about flood risk occurrences and their effects on the MPAs are crucial for Flood Risk Management (FRM) exercises. Having an insight into the perceptions of the coastal communities about the build-up of flood risk analysis adds robustness to the FRM cycle as it can increase levels of preparedness, responses and recoveries. This paper examines the relationship between the communities’ perceived vulnerability, perceived severity of flood risks, perceived benefits of flood risk management, perceived barriers of flood management and their previous experience of flood risk management. The paper seeks to understand how this intersection influences the human intention to participate in the preventive and precautionary measures related to flood risks in MPAs. To achieve the objectives, a survey questionnaire was conducted on a sample of 320 households from MPAs in Malaysia. Data were analysed using the structural equation modelling (SEM). This study revealed that perceived susceptibility, perceived severity, perceived benefits, and previous flood risk experience have a positive and significant influence on the intention to participate in prevention activities. This study offers valuable insights that may be useful for policymakers in promoting greater public engagement in managing climatic disasters including potential flood risks in MPAs.

Mongi Lassoued ·Quarterly Review of Economics and Finance ·2018 ·JEL: G18; G21; G32; G33

The study of credit risk is a great interest and the debate over the relative credit risk of Islamic banks remains open. The study aims at addressing this key question: Do Islamic banks (IBs) have higher credit risk than conventional banks (CBs) in Malaysia? Accordingly, some papers tried to answer this question but they were performed using cross-country data. The cross-country data should have been treated more cautiously since every country has its own developmental backgrounds and regional resulting in different characteristics of banking industry. Moreover, different financial systems that give support or limit the operation of Islamic banks will also make more difficult to compare the data of each country. For that reason, it is suggested to take suitable control for heterogeneity across countries to obtain consistently good conclusions about the credit risk. Different from the cross-country works, this study will focus on the country-level data of Malaysia. A panel data model was applied and it was used the generalized least squares (GLS) model and a yearly bank level data to evaluate the credit risk of 22 conventional banks and 17 Islamic banks in Malaysia. In addition, the study period, which lasted from 2005 to 2015, seems to be representative since it encompasses the period of the sub-prime crisis. This project is an extension of the study begun by Čihák and Hesse (2008) that used cross-country bank data such Malaysia. The results are particularly interesting and do not confirm the results generated by these researchers. The main contribution that this work will hopefully make is to show the reasons which account for the Islamic banks' higher degree of credit risk, and particularly to provide additional insights and complement the existing cross-country studies on Islamic bank stability.

Jayalakshmy Ramachandran · Khoo Kok Chen · Ramaiyer Subramanian · Ken Kyid Yeoh · Kok Wei Khong ·Managerial Auditing Journal ·2018

Purpose This study aims to investigate the relationship between corporate governance (CG) and performance of Real Estate Investment Trust (REITs) in Singapore and Malaysia. Design/methodology/approach The CG attributes that contribute best toward R-Index scores are tested followed by analysis of whether R-Index scores contribute toward better performance of the REITs when controlled for growth, firm size and leverage. Regression analysis using structured equation modeling (SEM) is instituted. Findings All attributes in the R-Index except management ownership are significantly correlated to R-Index. Regression analysis using SEM reveals that all the three measures of performance are significant. When controlled for growth and firm size, CG mechanisms reduce the impact of losses. However, highly levered firms could be risky for investors despite strong CG mechanisms. Research limitations/implications All S-REITs and M-REIT sampled were grouped as one regardless of the country differences, which may have limited the results and findings. The R-Index used to score the CG practices for Asia is still very new. Practical implications Findings of the study will help REIT policymakers to update scorecards frequently. Loss-making REITs must emphasize on specific CG attributes to enhance their overall CG scores to gain market confidence and procure financial assistance through better disclosure. Originality/value Due to research scarcity on CG effectiveness associated with performance of Asian REITs after the global financial crisis, this study comes as a timely contribution in understanding the relationship between CG and performance of REITs.