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Measurements of Service Quality of Islamic Banking in Malaysia: A Non-Malaysian Customers’ Perspective

Abdo Yousef Qaid Saad · Amer M Alhusini Alshehri ·Journal of Asian Finance, Economics and Business ·2021 ·JEL: M00, M31, G1, G2, G21

The study aims to measures the service quality of Islamic banking in Malaysia from non-Malaysian customers’ perspective based on the six different dimensions of the SERVQUAL model, namely, Shariah, assurance, reliability, tangibles, empathy...

Influence of economic factors on disaggregated Islamic banking deposits: Evidence with structural breaks in Malaysia

Sakiru Adebola Solarin · Shawkat Hammoudeh · Muhammad Shahbaz ·Journal of International Financial Markets, Institutions and Money ·2018 ·JEL: C58; E42; E43; G01; G21

This paper contributes to the existing empirical literature on savings and Islamic banking systems by comprehensively examining the determinants of Islamic banking deposits in Malaysia. Initially, we examine the factors affecting the deposi...

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